Wrong size, or the piece just is not for you? No drama. Here is how returns and exchanges work.
1. Return window
You can request a return or a size exchange within 7 days of delivery. After that we are not able to accept the request.
2. Condition
The piece must be unworn and unwashed, with all tags and the original packaging intact. Worn, washed or print-damaged pieces cannot be accepted.
3. How to start an exchange
Write to bezzati.clothing@gmail.com with your order number and we will schedule a reverse pickup. Where pickup is not available at your pincode, you will need to self-ship the parcel to us.
4. Refund timelines
Refunds are processed within 3–5 working days of the returned piece passing inspection. Prepaid orders are refunded to the original payment method; for cash-on-delivery orders we will ask for your bank details. Your bank may take a further 5–7 working days.
5. What cannot be returned
Sale and clearance pieces, and any item returned without its tags.
6. Cancellation
Orders can be cancelled any time before dispatch. After dispatch, please follow the return process instead.